Frequently asked questions(FAQ)


① Is there anything I need to bring when I have a consultation?

Yes, please bring:
1. your passport and residence card,
2. your emergency contact information, and
3. the health insurance certificate(s) of your health insurance provider(s).

② Is there anything I need to bring when I have a consultation?

Please refer to this list of departments and clinics. Please ask us about the consultation schedule in advance.

③ I do not speak Japanese. Are there any interpreters at the hospital?

We provide a video remote interpreting service, but if you are concerned about it, you are welcome to bring an interpreter along to the consultation.

④ I have no acquaintances in Japan and am worried about the consultation.

If you consult a doctor for the first time in Japan, we recommend that you use the services of a registered guarantor (medical coordinator etc.) of the Ministry of Foreign Affairs of Japan.